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What is U-PIC Insurance and How Do I Purchase It?

post #1 of 8
Thread Starter 

What is U-PIC insurance?


U-PIC is discounted package insurance for packages shipped via major carriers such as UPS, U.S. Postal Service, FedEx, etc. The package is shipped by the carrier but insured by U-PIC, making U-PIC a third party insurer.


What carriers are insurable by U-PIC?

ABT Freight, AIT, Bax Global, California Overnight, Dayton Freight, DHL, Fedex Freight, FedEx, Greyhound, Roadway, R & L, SAIA, Service By Air, United Parcel Service (UPS), US Postal Service (USPS), Watkins, Yellow Freight


When do I purchase the insurance?


U-PIC will only insure shipments shipped the day the insurance was purchased or up to 3 days in advance. U-PIC will not insure packages that were shipped more than a day prior. The best thing to do is to get online and purchase the insurance right after you have mailed your package.


How do I purchase insurance with U-PIC?

The ordering process is completed in 3 steps: enter information about yourself, enter information about the carrier you are using, and enter information about the item you are insuring. The system will then give you the cost of your insurance, and you can purchase the insurance immediately with your credit card.


Where do I start?

The order process is easy and will only take a couple of minutes.
  • Go to u-pic.com
  • Click the 'Buy Online' tab at the top of the page
  • Select 'Buy insurance for a single shipment with your credit card' from the Online Menu

If you haven't read the U-PIC coverage rules and/or fraud policy, read it now.

  • Click 'Continue'
Customer Info:

Fill out your contact information. Make sure it is correct, any claim filed will only be paid out to the name and address on this page.
  • Click 'Continue'
Carrier Information:

Select the carrier that is transporting your shipment. If the carrier you are using is not listed, U-PIC will not be able to insure your package.
  • Click 'Continue'
Shipment Detail:

To insure your shipment, U-PIC needs to know what you are shipping, when you are shipping it, and the origin and destination states and zip codes.

Notice that you must certify that the commodity you are trying to insure is not on the list of commodities excluded by U-PIC.

Enter the information about your shipment. Note that destination zip code is only required for U.S. and Canadian shipments, not international shipments.

Package ID or Invoice Number: This is the tracking number provided to you by the carrier. MAKE SURE IT IS CORRECT. If you are shipping with USPS, you will not have a package ID. In this case, provide the name of the person receiving your shipment. If you are shipping via international mail that is not trackable, do the same.
  • Click 'Continue'
Order Pricing:

The Pricing Page will calculate the total price of the U-PIC insurance. The insurance is calculated by multiplying the insurance rate by the number of DVUs being insured. A DVU is a declared value unit, and a pair of jeans is usually considered 1 or 2 DVUs ($200 and under). Want to know what the U-PIC current online rates for each carrier service are? Scroll to the bottom of this page and see their chart.
  • Click 'Continue'
Order Recap:

The Recap Page is your chance to review all of the information you have entered about your shipment and make sure everything is correct. Make any corrections that need to be made before continuing.
  • Click 'Continue'
Secure Payment:

Enter your credit card information.
  • Click 'Continue'
Insurance Confirmation Number:

After your payment is authorized, you will be given an insurance confirmation number. Save the number for your records. That's it, you're done! You will get an e-mail confirmation of your purchase, but be sure to copy down your insurance confirmation number just in case.


Current U-PIC online insurance rates are listed below. Click the image to enlarge it.


post #2 of 8
Thanks for this tutorial!! Lots of people ask me how to use U-Pic
post #3 of 8
Can you only use U-PIC if you're shipping from U.S.? Because I don't see Canada Post as an eligible carrier.
post #4 of 8
I think you can only use UPic for shipments coming out of the US and into the US or another country.

There should be something added here: UPIC IS USELESS AS INSURANCE FOR SELLERS AGAINST FRAUD. In order to file a claim with upic and subsequently get your money back, the BUYER needs to sign an affadavid stating that the item was lost or damaged in shipping. A buyer trying to rip you off is VERY unlikely to bother with this...
post #5 of 8
Thread Starter 
Quote:
Originally Posted by blm14 View Post
I think you can only use UPic for shipments coming out of the US and into the US or another country.

There should be something added here: UPIC IS USELESS AS INSURANCE FOR SELLERS AGAINST FRAUD. In order to file a claim with upic and subsequently get your money back, the BUYER needs to sign an affadavid stating that the item was lost or damaged in shipping. A buyer trying to rip you off is VERY unlikely to bother with this...
^ Couldn't the same be said for USPS, UPS or FedEx insurance? If someone is committing fraud, then their claim would be that the package never arrived when really, they had already received it. So, the tracking/delivery confirmation/whatever that is used for the other carriers to determine delivery would show that the package was delivered, in which case you would lose the claim for the insurance. I guess you could argue that you would have tracking showing that the package was delivered, but if you shipped to an unconfirmed address, which the majority of international addresses are, that's not really going to help you if the buyer does a chargeback or files a Paypal complaint against you. Unfortunately, no insurance is going to protect you 100% from people who are trying to defraud you.
post #6 of 8
would upic have prevented any of the HM fraud cases we have had?
post #7 of 8
Quote:
Originally Posted by honestdave View Post
would upic have prevented any of the HM fraud cases we have had?
Upic does not help against fraud since the buyer has to sign an affidavit saying the item never arrived.
If someone is trying to scam you they arent going to comply with your request for an affidavit.
The same can be said for any other tracked or insured mail. Both parties need to be involved.
post #8 of 8

thanks

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