How a reputable wholesaler handles business..
This past week has been horrific.
I have been bombarded with so many emails. The subject-refunds.
Juan, I paid with paypal for the stacey's and paid through
aberfitchdeals.com via credit card for the casey's...
The paypal transaction ID for the Stacey's is ID# 2P702503BV088264B
As for the Caseys, I got a receipt from aberfitchdeals.com with the order
If you could just send them both through paypal, that would be great. Please
let me know,
I feel uncomfortable with this purchase after all the commotion at the forum.
Can you issue me a refund? I don't doubt your ability to sell authentics but at this time and this product, I would feel more comfortable opting out, especially with the long wait time that I have experienced with this order.
I would like to do business with you but being relatively new to the apparel industry, I can't afford to sell a less than reputable product.
Let me know your thoughts on this if you have time
Can you please issue me a
refund to our paypal account "@hotmail.com" for the
amount we paid $604.54.
Thanks in advance,
I have concerns regarding this order after reading recent posts at wholesale411.
I was under the impression that these mini's were authentic. Can you alleviate these concerns for me? I am also wondering if these are ever going to arrive.
Please let me know what is going on.
I just saw the post concerning you on wholesale411. If there is any possibility that the True Religion patchwork jeans that I ordered from you are not authentic, I would like my money back now. Please let me know your thoughts on this. I am worried.
Juan, I have to be honest I'm still very concerned about the authenticity of the Stacey Embellished that are on their way to me. I've been watching all the talk on the wholesale411 forum. By your estimate below I should see them early this week.
If they're still in transit and can be redirected is it possible for me to trade them in for some Casey Lace instead?
I regret to inform you that I would like to cancel my order.
Order Date: 03/02/05
Order Number: yhst-67072210840535-493
Shipping Method: Free Shipping
Wholesale 411 is obviously a very popular forum.
Customers who purchased Staceys, and those who purchased other a&f merchandise (1200 pieces total) all want funds returned.
This post has literally ruined my business.
Please do not read this post wrong-I am not pointing fingers here.
I have consulted with my attorney, and I have three choices:
1-How a reputable wholesaler does NOT handle business
**Disappear and leave all of my customers hanging
**This will still leave my customers hanging
3-Work out a payment plan with everyone..
Obviously, I will opt for Option 3 because I do care about my customers.
95% of my business was generated through 411
Needless to say, this post (and it's title) has not been very good for business.
As stated earlier, not here to point fingers-that is so not the most prevalent issue for me right now;however, saving my business (which bears my name), my reputation, and keeping my customers loyal and happy.
On one hand, I have a supplier who has received over 15k via Wire Transfer, and I have customers who no longer want merchandise-this is a problem.
Ironic how an irregularity such as a mispelling, which is an ebayers dream (ebayers love great deals, and IRs are deeply discounted)...
I will not file bankruptcy, I definitely will not disappear, but I WILL make everything right and move forward.
I am in the process of filing reports against my supplier with the proper international agencies.
Anyone with goods that are no longer desirable, pls email me directly or PM me for return address.
Those who have paid for merchandise that they no longer would like to receive, pls forward an invoice to firstname.lastname@example.org
You will receive a signed notarized contract that will allow me to repay you in an amount that will allow me to stay in business.
My business has really been ripped apart...not only have I not received any new business, but I'm having to refund transactions that were initiated prior to this fiasco-remember, Im not here to debate or point fingers--im only here to exterminate this situation, and to make things right.
When these things happen, a wholesaler with no conscience will run and say too bad, a wholesaler with a little bit more of a conscience wil file bankruptcy and then say too bad, but a reputable wholesaler will make things right.
If you are affected, pls follow the applicable instructions.
Want real stuff real fast?http://www.aberfitchdeals.com