What? Where have you read bad reviews?
I have ordered from them a few times and their service is great. Returns are easy as well.
Yup - no problem w/ YOOX.
but you better to get them to ship within USA to Point Roberts or Blaine WA and pick it up yourself. for them to ship to Canada is quite expensive as they include the duties at the time of purchase.
yoox is Italy based, so can expect some "delays", but still you can pay priority shipping I guess. They will change your jeans with no extra shipping fee.
yoox is one of my favourite online shop and as was written like billion times, they sell authentic stuff