Got the package yesterday, essentially there are Thavar 811p, Thanaz 816L , Shioner 810M, Narrot 811A , Krooley-NE 800D , Polluce pants , Pisau pants , etc... I will post fit pictures as i try them all. (if you want some specific pictures just tell and i`ll do it no problem)
Sadly, i am a little dissapointed in Diesel, as the quality / customer service seems to be not the expected one (one would think that comes along with the higher price tag ) Anyway, here`s the deal:
1. I ordered 2 Stombol shirts from Diesel online store (some of the clothes in the pictures are also from yoox) sizes S and M as the amazon.com reviews i`ve read said that the shirt runs very small (which in fact didn`t prove out for me as i wear S and the S did fit me as expected). So the shirts came in 2 shippings as i`ve made 2 orders and the one that fits me well was properly packed, with some carton and plastic collars to mantain the shape of shirt`s collar, some clippers , the tags and a grey coloured seal. The second one, size M, which i now want to return, well... the only thing it had was the seal which was green , and no tag. From what is written on site, to return an item it should have the tag and seal present, so what would they do in this case, refuse the return ?
2. I ordered Thanaz 816L in size W28/L34 and Diesel sent me a W28/L32 size , i double checked the order/receipt , the code on the seal card it`s the same as the receipt one, etc, so they`ve obiously sent a wrong pair. Furthermore the jeans have a production flaw as the pocket with the "diesel industry" logo isn`t wide enough so that the logo could be seen entirely :
This may not be a flaw as i`m not very familiar with the Diesel jeans construction, but there is a bulge area in the denim (marked with red in the following picture) that makes the jeans look funny when i wear them. I though it was the intended design of the jeans so that the denim would mould better on the wearer`s back... but i`m not so sure about that...any idea ?
3. Not the first time when site`s pictures are not accurate at all towards the colouring of an item. For exemple the Coccinel hat in "blue nights" colour:
site VS. reality (as a reference the t-shirt colour is true to life)
I`m going to return the white shirt and the Thanaz and hope there won't be any problems...
Have this happened to you, and if it did, how it ended ?
Edited by ColdSteel - 3/7/14 at 5:15pm