Help with Paypal claim!!!

Sorry, you're gonna lose dude. Those pictures needed to be in the AUCTION's description. You could have promised him the world outside of eBay, that won't count for the dispute.


Those are way more than "little frayed" That's way way past fraying, that left the realm of 'fray' ages ago. Those hems are fucked.

I agree. Those hems were ripped the shred. Unless you disclose everything in the auction your pretty much short. Save yourself some time and just refund the buyer, after he sends them back that is. Re-list and this time cover your back.

You have to be very careful on ebay and paypal, winning a dispute with paypal is very easy for the buyer, it's a shitty system but you have to put EVERYTHING in the auction to be covered in case of dispute...you can say what you want, he will win...

I think you can ask the guy to send you the pants first before refunding him...

You've got the first sentence right: The world is not fair. Yes, so many auctions without pictures, but who is to say that they don't end in this way. Once someone launched a Paypal claim against me and my pictures were big, clear and detailed with a very detailed descrption to match and the pictures included all possible angles and he claimed the item was not as described so there is NO WAY in hell you can win this dispute my friend. Just offer to refund and get it over with. It's not worth even beginning to try and fight this one.


You did not say that the hems were 'destroyed'. You said that the jeans are in perfect condition and that the leg openings were a little frayed. That is very misleading given the pictures that you have provided.

Wait... what? So you are trying to say that me and the other persons that have commented in this thread that you will lose the auction and that it is your fault are stupid? You wrote a very misleading auction description. NO WAY even taking into account your additional pictures, are these Zathans in perfect condition. If he doesn't return the jeans, then you win, end of story. But I am thinking that he will because he was probably genuinely surprised by the jeans when he opened the package.



You should have learned from your previous lessons and included more pictures or don't use eBay anymore. You can use photobucket, Imageshack and many other Free image hosting services to add lots of pictures without paying a cent.



It's good that you have offered to return... it's the best thing to do. Please please please learn your lesson from this. Include shots of back and front of your jeans, not just a pocket and a crop of another part of the jeans.

He has to provide tracking, and you have to acknowledge that you received the jeans back in order for the refund to be processed. You don't refund UNTIL you get the jeans back, simple as that.

just wondering, how those code name "Stalingrad To Berlin", wash WW2 jeans fall under "perfect condition" description in your auction.

I know if I opened a package expecting 'perfect condition' jeans, my nerves would be more than 'a little frayed'.

that auction is extremely misleading

I think you wanted to deceive the buyer man, clearly you didnt post the pics that show the overall condition(POOR) of the pants. You will lose nad deserve to lose.
You should get your jeans back of course. Paypal tracks the return if im not mistalken so youre covered in that department.

- you never said 'destroyed' in the auction, that (MAYYYYYYYYYYY have helped if you said 'destroyed' instead of 'perfect condition', you but your lack of pictures in the auction spelled your doom

- The word fray according to Merriam-Webster...

1 a: to wear (as an edge of cloth) by or as if by rubbing : fret b: to separate the threads at the edge of
2. to wear out or into shreds

If you had said, ripped, torn, etc. That would have been much much better for you.


- IF you know that sellers from your country are known scammers, you should have done more to protect yourself.


And this my friends is the lesson we must take away from this thread. Cover your ass always.

from a purely paypal perspective...
if he is just debating the quality of what you sent him
you should win the claim...


ive had about 50 claims on paypal for many different things...
the ONLY time ive ever lost is if i dont have tracking and they claim they have not received....(especially over seas)

everytime ive had a claim for better description i always win just because paypal says "They do not debate quality of merchandise"....

Paypal will see that you get your jeans back, after that the buyer will get refunded, i tell you this because i won a claim against a seller that sent me a pair of Wrangler jeans instead of Zathan 71J. I had to send the jeans with tracking.

I'm wondering, how da hell exactly does paypal know if someone has actually sent or returned the actual item that they claimed to paypal they have?

i see some people say paypal use tracking to track but having mailed something with a tracking number doesn't mean the actual item has been mailed, am i wrong?

if you want to protect yourself as a buyer, get a real merchant account for processing credit cards online- they link right into ebay checkouts and you get charged less on the processing and have more security as a seller. Just go to proposalportal.com and fill out a credit card processing quote request and 5 companies will compete for you lendingtree style-

Paypal requests you as the returner of the item to provide the tracking number on the dispute console....they track it themselves i dont know how they knew the package i sent for refund arrived to the scammer before i did!!!

yes if you think you are in the right...

worst thing that could happen is paypal deceides in his favor and he has to send you the jeans back before he gets your $$$
which imo WILL NOT happen.
however this will cost you a bad feedback probably... but worth the $$ im sure...