THis might ebay's lamest attempt yet at pretending to support ebay sellers:
So, if the neg feedback states that "shipping took 3 weeks", that wont be grounds for removal even if seller can prove they shipped promptly after payment?
|NEW! Say goodbye to negative Feedback due to customs
We've taken steps to help protect sellers who ship globally from negative or neutral Feedback due to customs delays or customs fees. We'll now remove negative or neutral Feedback as long as your listing includes a clear message to buyers and the negative and neutral clearly calls out customs was the reason for the Feedback.