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question:when you get refund from the seller

post #1 of 5
11/4/04 at 1:24am
Thread Starter 
i bought fake kuratt wash 888 from this seller. i asked for refund since his listing said that they are 100% authentic..he agreed on refunding but not refunding shipping fee. my question is if he's obligated to refund shipping fee. is the seller obligated to pay for return shpping fee too?
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post #2 of 5
11/4/04 at 1:43pm
I'd be careful returning anything to a seller. This one time I sent back a pair of jeans that the seller misinterpretted in the discription. She seemed very friendly and graciously agreed to give me a full refund in addition to shipping. I sent the item back and I never heard a word from her. I waited patiently because I am from Canada and figured it must have been held up at customs. I emailed her several times but no response, and by then it was over one month and paypal/ebay could not do anything for me. I was screwed, no jeans and no money. So now when I'm unhappy with the product I receive, I just resell it.
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post #3 of 5
11/9/04 at 9:41pm
I also recieved a pair of fakes on ebay... which I assumed were real since I paid a hefty fee for them. Since the seller already lost all credibility in my eyes, I insisted that the seller issue the refund before I sent the jeans back. The seller claimed he didn't know they were replicas, but he even advertised them as "new with tags" - this was funny because they were obviously used, and even had his name written on the inside pocket. All he did was reattach the detachable tag to the belt loop. Anyway, my point is that a seller that gave you fakes is obviously not trustworthy. The way that I forced him to refund the money first was by threatening to report him to ebay, paypal, etc. This usually works. Still, I told him to pay for return shipping as well, which he failed to do (not to mention he originally charged me $15 for what cost him $5 in shipping) . I should have just kept his jeans, but I'm a better man than he is.
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post #4 of 5
11/10/04 at 1:35pm
well first of all, when he's the seller, he got the right to receive $ first, then send item...same for refund, he get the item back first then refund the $ back to you

for refunding shipping cost or not, it should be advertised in his auction...I'm 99% sure that 99% of the time, shipping cost is not refundable and if it wasn't the seller's fault, you pay for the back shipping as well.............and the jeans is fake or not, it's NOT seller's fault because he *does not* know that the jeans is fake.........you don't have proof either unless you get a letter from a store, manufacture, trademark/copyright owner, or whoever can legitly spot fakes.
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post #5 of 5
11/11/04 at 7:13pm
Quote:
Originally Posted by benchang1
I also recieved a pair of fakes on ebay... which I assumed were real since I paid a hefty fee for them. Since the seller already lost all credibility in my eyes, I insisted that the seller issue the refund before I sent the jeans back. The seller claimed he didn't know they were replicas, but he even advertised them as "new with tags" - this was funny because they were obviously used, and even had his name written on the inside pocket. All he did was reattach the detachable tag to the belt loop. Anyway, my point is that a seller that gave you fakes is obviously not trustworthy. The way that I forced him to refund the money first was by threatening to report him to ebay, paypal, etc. This usually works. Still, I told him to pay for return shipping as well, which he failed to do (not to mention he originally charged me $15 for what cost him $5 in shipping) . I should have just kept his jeans, but I'm a better man than he is.
if there is one thing that upsets me, it's sellers that sell FAKES as reals. Most of the time they know it and don't care, they have a place in hell.
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