Originally Posted by idalis
BOOOOOO! My sz 23 Glacier A's came today, and they have a HOLE in the butt area just below the right pocket! Dammit. They fit so well, so I still want to keep them is the problem. It's a very small hole, but still, I can't see where the seller could have not seen it was there. I saw it the second I pulled them out of the bag. Was it tacky of me to write this to the seller:
"Hello. I received the jeans today, and am quite disappointed in their
unacceptable condition, specifically the fact that there is a HOLE in the
lower right butt area just below the pocket. I estimate that it will cost
approximately $10-12 to have this hole professionally mended and reinforced.
Please let me know how this issue will be rectified."
I figure a refund of that amount is pretty much the same loss to the seller as it would be to refund me both my shipping and return cost, which I would insist on if I were to return it for a full refund.