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Diors on Bluefly...raw??? - Page 3

post #51 of 195
3/20/08 at 5:15pm
Why expect a Dior employee to understand denim terminology? Dior isn't a store that specializes in denim. And they are obviously sanforized. You won't find unsanforized denim outside of shrink to fits and some Japanese brands.
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post #52 of 195
3/20/08 at 5:20pm
dior people don't really need to know what sanforized means. 99.9% of the jeans in the world are, including everything that dior makes, and the only people who even know that shrink-to-fit jeans exist are denim heads who already know that diors don't need to be soaked. do you think many people who work at any shop besides selfedge or BiG actually know about sanforized vs. unsanforized?

send sales through dior are a pain in the ass. you need to fax a copy of your drivers license and some other bs in order to have them run your card and ship. and they charge an arm and a leg for shipping, at least they used to. i also think they are reluctant to bother with it unless you are spending some cash.
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post #53 of 195
3/20/08 at 5:20pm
I understand that but still.....
I expect someone that is selling $300 jeans to know if and how much they shrink..they sell a lot of jeans
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post #54 of 195
3/20/08 at 5:21pm
they ask for dr lic in store as well..save $14 in tx probably with send sale..pays for ship...oh BTW I've know about sanforization my whole life....jeans used to come with tags saying"sanforized"
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post #55 of 195
3/20/08 at 5:23pm
I am sure everyone knows that cotton shrinks especially in a hot wash and tumble dry. Why do you need someone working there to tell you what is common knowledge?
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post #56 of 195
3/20/08 at 5:27pm
^ um, because it's a high end botique. if i'm paying the prices they want for their stuff, i expect the sales staff to have a good knowlege of what the're selling and why it's worth what they're charging. sanforization isn't unique to denim, either.

think of it this way: would you buy a car from a salesman who couldn't even explain what the specs are or what they mean?
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post #57 of 195
3/20/08 at 5:29pm
^^^^^exactly
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post #58 of 195
3/20/08 at 5:33pm
I am sure if you ask any sales person at any store they will tell you that cotton will shrink. I don't think that they can be experts with every piece of clothing in the store, but they and you know that cotton shrinks. Do you expect them to tell you exactly how much it will shrink? I mean they can give you an estimation and tell you that it is up to around 4%, but seriously what are you expecting? Their stock answer is probably telling the customer that it will shrink a bit, but mostly in length. I think that is enough.
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post #59 of 195
3/20/08 at 5:43pm
if they're sanforized they don't shrink
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post #60 of 195
3/20/08 at 5:44pm
^(tsukasa) this applies if the SA is at Macy's. High end botiques do not as a rule have a ton of different pieces. I have been to many such places where the SAs knew all kinds of useful and in many cases technical information, and i am much more likely to buy from those people because they seem like they give two shits about what they're selling. this is especially true when they are commissioned and should be trying to make money off me that goes directly into their pockets.

i'm not asking you to change your own mind, i realize you're on here mostly to argue with people and probably don't have an opinion either way. but at one point you have to at least consider that others have a different interpretation of 'customer service' than you may.
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post #61 of 195
3/20/08 at 6:03pm
First of all, sanforized denim/cotton still shrinks (as I said, up to 4%, mostly in length), just not much compared to unsanforized.

And Sigmatic, I agree with you about wanting to have more knowledgeable staff. Who wouldn't want that? The point I am just trying to convey is that there is general knowledge about the product, and then there is more technical stuff. How many car salesmen can explain to you about how all the inner workings of an automobile are made and assembled? The same thing with denim. How many sales associates can explain to you the construction of the denim, the weave, etc. unless they are specifically trained to do so?
If you walk into a denim store, I am sure as hell those SAs are knowledgeable about denim. If you walk into a boutique, it will be unlikely that the SA has the same knowledge unless they just happen to be a denim-head. I think this rule applies to any store.
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post #62 of 195
3/20/08 at 6:10pm
4% is minimal....you keep missing the point...we're not talking about $23 jeans in Target...we're talkin' 'bout $340 jeans in a small boutique that had less than 50....maybe even less than 30 items in the store..but whatever.......i'm done

*ETA*if i worked in a store i would know everything about the products i sold....that's just me..knowledge=confidence and confidence=sales
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post #63 of 195
3/20/08 at 6:13pm
Quote:
Originally Posted by jskidder View Post
if they are mii you aren't even saving any money over retail. mij retails for $330, but mii only costs $260ish at retail.
then they're probably MIJ. In my experience bluefly is really good about knowing retail prices and not jacking up retail and then putting them on sale.
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post #64 of 195
3/20/08 at 6:14pm
I'm heading to NY tomorrow, i am probably going to hit the Dior boutique to get a 19cm indigo raw...
if anyone needs anything send me a pm... i wont charge sales fee as i am going to be there anyway... and don't ask me questions about sizing cause im a noob
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post #65 of 195
3/20/08 at 6:15pm
will you wankers stfu?!?

this conversation is about as important as a thimble full of canary cum
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post #66 of 195
3/20/08 at 6:17pm
Quote:
Originally Posted by kimmy View Post
will you wankers stfu?!?

this conversation is about as important as a thimble full of canary cum
who are you calling a wanker?

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post #67 of 195
3/20/08 at 6:21pm
Quote:
Originally Posted by kimmy View Post
?!?

this conversation is about as important as a thimble full of canary cum
now that's a simile ya don't here very often
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post #68 of 195
3/20/08 at 6:31pm
wow kimmy ur badass.


I should add that you shouldn't expect anything out of employees, whether it's $300 jeans or $30 jeans. It doesn't really matter how much the jeans cost. Places like GAP and Banana still make way more selling jeans than Dior because of volume so in essence a Banana sales person will have higher sales at the end of the day.

Do you expect GAP people to know what Dry selvage is or if their Morrisons are Sanforized? Then why expect Dior people to know? We all make the same, even though one charges $60 for jeans and the other charges $400.. Diesel employee, Banana employee and probably Dior employee. Although Dior employees probably bank big time in big cities. My local barneys/nordstroms/bloomingdales is dead 80% of the year and is held up by the other successful stores.

Sure it helps the sales person to be more knowledgeable for many reasons but if the opposite sex can give you overly sexual looks and innuendos, does it really matter what they knows about denim? That's what the internet is for if you care about these things.. Don't expect to learn much from your sales rep. They're just there to assist you, find your size, give some generic feedback, ring you up, etc.

I would only expect much from a rep who makes a good 60k a year, who's sole purpose is promoting products and styles.
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post #69 of 195
3/20/08 at 6:37pm
Quote:
Originally Posted by DieselEmployee View Post
Although Dior employees probably bank big time in big cities.
dior boutiques only exist in big cities where the SA's will make big bank. in fact, there are only 3 in the united states...
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post #70 of 195
3/20/08 at 6:37pm
Quote:
Originally Posted by DieselEmployee View Post
wow kimmy ur badass.


I should add that you shouldn't expect anything out of employees, whether it's $300 jeans or $30 jeans. It doesn't really matter how much the jeans cost. Places like GAP and Banana still make way more selling jeans than Dior because of volume so in essence a Banana sales person will have higher sales at the end of the day.

Do you expect GAP people to know what Dry selvage is or if their Morrisons are Sanforized? Then why expect Dior people to know? We all make the same, even though one charges $60 for jeans and the other charges $400.. Diesel employee, Banana employee and probably Dior employee. Although Dior employees probably bank big time in big cities. My local barneys/nordstroms/bloomingdales is dead 80% of the year and is held up by the other successful stores.

Sure it helps the sales person to be more knowledgeable for many reasons but if the opposite sex can give you overly sexual looks and innuendos, does it really matter what they knows about denim? That's what the internet is for if you care about these things.. Don't expect to learn much from your sales rep. They're just there to assist you, find your size, give some generic feedback, ring you up, etc.

I would only expect much from a rep who makes a good 60k a year, who's sole purpose is promoting products and styles.
what part of the "high-end boutique" argument you didn't understand..

I actually don't mind if they don't know, especially if they're not especialized in raw denim
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post #71 of 195
3/20/08 at 6:40pm
^^^^ this whole post is senseless.....like i said, i'm done

edit meant for DieselEmployee
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post #72 of 195
3/20/08 at 6:44pm
what is senseless is judging the knowledge of SA's based on a whether or not they know if a pair of jeans is sanforized or not. i'm sure they can tell you how much they shrink or stretch on average, so the fact that they aren't familiiar with a term that only a tiny percentage of the denim-loving population is even aware of means absolutely nothing. besides, why would you even bother asking if they were sanforized considering that you already knew the answer, other than just to be a know-it-all customer.
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post #73 of 195
3/20/08 at 6:48pm
Quote:
Originally Posted by DieselEmployee View Post
wow kimmy ur badass.


I should add that you shouldn't expect anything out of employees, whether it's $300 jeans or $30 jeans. It doesn't really matter how much the jeans cost. Places like GAP and Banana still make way more selling jeans than Dior because of volume so in essence a Banana sales person will have higher sales at the end of the day.

Do you expect GAP people to know what Dry selvage is or if their Morrisons are Sanforized? Then why expect Dior people to know? We all make the same, even though one charges $60 for jeans and the other charges $400.. Diesel employee, Banana employee and probably Dior employee. Although Dior employees probably bank big time in big cities. My local barneys/nordstroms/bloomingdales is dead 80% of the year and is held up by the other successful stores.

Sure it helps the sales person to be more knowledgeable for many reasons but if the opposite sex can give you overly sexual looks and innuendos, does it really matter what they knows about denim? That's what the internet is for if you care about these things.. Don't expect to learn much from your sales rep. They're just there to assist you, find your size, give some generic feedback, ring you up, etc.

I would only expect much from a rep who makes a good 60k a year, who's sole purpose is promoting products and styles.

you are obviously not an actual diesel employee...
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post #74 of 195
3/20/08 at 6:50pm
maybe i was testing them......so what if i was..i was curious to see the extent of their knowledge and it was a very fair question

*EDIT* guess i should've mentioned that they didn't know where the jeans were made either..had to check the tag
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post #75 of 195
3/20/08 at 7:01pm
I guess those high end boutiques have to hire people who have fashion degrees or 10 years of experience. You wouldn't buy art from a guy who doesn't at least have some kind of phony art degree right?

I haven't been to a Dior boutique but I would like to check it out if I'm ever in the area to see how things are done in a high end shop. The sales people probably don't pay much attention to the denim since they (like most people) have no idea there is such a dry denim cult in the world who spend their free time fawning over denim.

They would much rather focus on knowing about skirts and suits which are in the thousands than denim which they probably look down on.

Also, I don't think they expect to be asked many questions regarding construction, materials and such.. I mean what kind of questions could women possibly ask when they buy a pair of $1200 cigarette pants?
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