See description below
ADDITIONAL CLEARING AGENCY INFORMATION OR DOCUMENTATION IS REQUIRED FOR CLEARANCE
then 3 hours later...
ADDITIONAL CLEARING AGENCY INFORMATION OR DOCUMENTATION IS REQUIRED FOR CLEARANCE / BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE
Should I call yoox again or are they on top of it???
now it's scheduled for redelivery N/A... This sucks... and blows at the same time...
Anyone experience this?
update: I called UPS who said they have no contact info for the shipper and told me to straighten it out. I called Yoox again and the lady said she sent the Italian Warehouse a notice about this but because of the time difference nobody will straighten it out until Monday.