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Zappos.com customer service?

post #1 of 6
5/3/07 at 2:04am
Thread Starter 
I was wondering how their return policy is and the whole customer service deal is

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post #2 of 6
5/3/07 at 2:51am
I'll let you know soon. My friend had me buy her matics on their site but the pockets on them are damaged when they arrived so she is now exchanging them.
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post #3 of 6
5/3/07 at 2:57am
their return policy is 1 year for any items in resalable condition w/ tags. and customer service is SUPERB!
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post #4 of 6
5/3/07 at 10:01am
they have some wonderful customer service and new shoes will be shipped to you in a hurry. love them.
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post #5 of 6
5/3/07 at 2:49pm
I called them twice and each time was WONDERFUL. They really do have great customer service!!! I'd say they are one of the best.
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post #6 of 6
5/3/07 at 9:16pm
They have amazing customer service! My mom has bought numerous pairs of shoes from them and returned them with shipping free of charge! I love zappos!
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