I'm the seller and this is what happened so far: (please read from bottom and up)
Listen, I think I played as nice as I could up to this point.. but if you said it like this, then I guess there won't be a good ending to this.
I accepted your refund request, even though I'm still in doubt that if they ARE indeed the pair of jeans that I sent you, because I'm not the only one who sells these jeans, they are also some other sellers on ebay do sell the same ones; but I tried to put myself in your shoes given that you ARE telling the truth, and that's the only reason I accepted your request for refund.
I have complied every single request that you made so far from the beginning of the whole transaction, including risking my seller's protection on PayPal by shipping them to a suspicious PO Box in California, when your paypal account is actually associated with an address in Singapore.
Anyways, there is no way I'll issue you a partial refund BEFORE you send the jeans back to me. BTW, the "loss" you'll be bearing (the actual shipping cost that will be deducted from the full amount) is $4.55.
AndyJan Lee <firstname.lastname@example.org>
Actually, I don't see why I should bear a loss in this transaction.
I paid for first quality jeans and they were not only slightly IRR and are flawed.
I am not willing to pay for shipping and would like a partial refund before sending the jeans over.
Yes I am aware of that too.
But I really am puzzled at why the crowns in the pictures are lower. I only have the pair that I bought from you and the pictures are of the pair I bought from you.
I asked a tailor whether they could fix the rivets for me but they are not sure that they can do it. I will send the jeans back to you minus the shipping.
Let me know how much the shipping is. Thanks.
Sorry for not getting back to you sooner. I have been very busy for the last couple days..
About the rivet, you said it came off after you tried them on, right? I have no way of knowing it, as I told you that I'm a guy. Therefore, I could only find flaws with my eyes. I have no way of knowing whether it's damaged or not before or after you received them either.
About the placement of the crowns, I'm an honest seller and have sold a lot of jeans both on Ebay and Honest Forum as you can refer to in the feedbacks. I REALLY had only one pair of sz. 26, and they are the jeans from the pics you saw in the post. I don't have to ruin my reputation and all the effort I put into as a seller to make a few bucks out of this pair! It really made me angry that someone would accuse me of shipping out different items from the ones I posted. From the pictures that you sent me, I could see that the crowns are placed higher indeed. If I were to be an dishonest seller, I could have accused you of switching the jeans I sold you with the pair you originally have. It actually happened a lot on ebay transactions.
I understand that as a buyer, you expect to receive a perfect pair of jeans that you paid for, cuz I buy jeans myself sometimes... But you have to understand the frustrations of being a seller as well when this kind of situations happen. I think you would understand if you are a seller yourself.
Anyways, I'll believe that the rivet is already damaged when I sent them, so I'll issue you a refund minus the shipping cost if that sounds reasonable to you. Please send the jeans back to me, and I'll issue a refund through PayPal once I receive them.
Please let me know, thanks.
Jan Lee <email@example.com>
I have attached the pictures I have taken of the jeans.
As you can see, the rivet is bent. It is obvious that it was already like that and not damaged due to transit.
The hole is very tiny and I really don't mind it, but I just thought I'd mention it.
The last 3 pictures I have attached are of the back pockets. Comparing them to the picture on your post(as attached), look at the crowns! They are visibly higher on the pair sent compared to the one you took pictures of.
Just because I have zero feedback does not mean that I am not a responsible buyer! I am sure that you once started with zero too! I would not be kicking up a fuss if I received perfect jeans which I expected to get!