I can understand your anger, my friend, I also encountered this kind of troublesome thing. a customer ordered 2 shoes on my website, and we send to him very soon. after that he never come again, but about 2 months later, he filed a complaint with paypal, I do not know why? I was so surprised, for he never come again later. now our manager is comminicating with the paypal company. i hope this matter can be solved soon.